I wish that I could have been able to get just a conversation out of them. Just as soon as I told them it was just a little over one year old they just were not going to talk anymore. I tried to ask if there was anything that we could work out since I have many Samsung products besides the two TV's, phones and other items, but they made it clear that they were not going to do anything and it was just my problem and the heck with me. I have told many people what happened and to stay away from their products. I started to purchase a Sony and also looked at the Vizio. I have had very good experience with both. I let the $20.00 get in my eyes and now I have to live with my mistake. I wish they were a class act company and at least work with all of the people with the same similar types of problems. Samsung we are still asking for you to step up and work with all of us that have purchased your products for years and make this problem right and gain your confidence and respect from all of the customers that have been done wrong. Thank You, Russell J.  ... View more

No, my TV was never fixed by  Samsung  or the store that I bought it from. I have told many people about how  Samsung  has treated me and others with problems like the one I have.  Samsung  could care less and never plan on fixing anyone's TV after the 12 months has passed. They do not even want to speak to me. I will never buy any product made by  Samsung . I have told my story and many have heard. I just hope they will also make sure they buy a better product than  Samsung  in the future. I wish I had good news, but when it comes to  Samsung  the word good never comes up in the same  sentence .  ... View more

They put my post at the bottom. I think if Samsung will not fix all of these problems quick it is time for a class action lawsuit. Please Reply ... View more

I fully agree. I think if Samsung does not take care of all these same kind of problems quick then it is time for a Class Action Lawsuit. Please Reply ... View more

I have a Samsung 60 UHD TV UN60KU6270FX and the left side of screen has a dim spot on it about the size of a piece of normal paper. It is a game breaker for me. I called Samsung and they said it is over one year old and they could not help. I have told my family and friends to buy a TV like the one I bought and now feel bad that I have to tell them the problem and No help at all from Samsung. I guess they just want everyone to buy a new TV every 12.5 months. They acted like they cared less and did not even want to talk about it. I will never buy another any Samsung and I will tell all my family and friends. The job I retired from required me to travel and I have friends all over the U.S. and for several years when they have problems with company's or things like it we pass the word and we are able to reach many people. I would guess over 50,000 people and that is on the low side and it is not counting their family and friends that we encourage them to pass the word to.  One thing I know is if you hurt their pocket book you get their attention. ... View more