I contacted Samsung Customer Services re this issue on GW, and was advised to send my watch back to Samsung (for them to issue a replacement). I did, but still awaiting replacement over 2 weeks later, despite Samsung quoting such would only take 3 days. My advice: reach out to Samsung Customer Services. This issue does not seem fixable with user operated procedure.
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Likewise, my Galaxy Watch 46mm does the same, several times everyday. Mine is paired to Galaxy Watch IOS application, on iPhone X. To remedy, I’ve attempted: - rebooting watch. - unpairing and repairing BT and LE. - uninstalling and reinstalling IOS app. - resetting watch back to factory config. - agreeing to terms and conditions on the watch version of “Galaxy Apps” app. - scrolling through all versions of t&cs on both Samsung web page, Galaxy Watch app, and Galaxy Watch. NONE of the above have made any difference. I note from researching previous reported articles, this fault is not standalone to the Galaxy Watch only, rather has been reported on the previous generation of S3. (I own both the classic and frontier versions, but have not witnessed this fault until owning the Galaxy Watch.) it is disappointing, considering the price point, and (having read previous articles) recognise Samsung Spt have not provided a solution to the fault in over 12-months).
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