Did anyone see the watch being tested on the gadget show? They set up a test measuring 0.4km and set 3 watches to the test. The Apple watch was 0.46km and the galaxy watch was 0.06km so out of 400m the galaxy watch only measured 60m lol  ... View more

Can someone that has replaced their watch post up what software version they have? I have 46mm pre ordered with version R800XXU1ARH1 ... View more

I was on night shift last night as Well as taking the dog to the beach on Sunday morning etc. I checked my steps when I got in to he house on Monday morning and I had done 0 steps for all of Monday and only 415 for Sunday! I've restarted it and it seems to be working now but still the software issue with not counting steps or floors round the house. ... View more

I received mine on Friday. I received an email the day before with tracking number etc. ... View more

Yeah I spoke to support for help with that and they said doing that with all steps doubles your steps and is wrong which it doesn't do. Also didn't answer my question about syncing all steps back to the watch       ... View more

I think it's normal not to get a reading when pushing a pram or trolley, both mine and my partners watches are the same and so we're our fit bits. That's why I have my s health app set to all steps so the phone reads when pushing anything. Problem with this is it doesn't sync those steps to the watch so you end up with 2 different amounts of steps between phone and watch.  ... View more

Ah right so that means my heart monitor is working correctly for what o have it set on. I might try continuous and see if it works correctly. ... View more

  I take it it is meant to measure heart rate every 10 mins??? It only takes 1 measurement between 10.20 and 15.10 ... View more

If you don't do enough steps it doesnt register any it stays asleep. My partner gets up 3 times a night to see to the baby and the watch says she's had 8hrs solid sleep because the baby is only in the other room and the watch doesn't read she's active. ... View more

Yes both have the same software. I think the issue is the initial start of steps for example if I was sitting on the sofa and went upstairs for something I would not do enough steps so it would not read them or the stairs.   As for having phone as reading all steps. I think it reads both at the same time but if one device is reading steps and the other isn't it will still add steps. When you select each separate device they give different readings as well. Example would be if I did 14000 steps in a day Phone itself might read 13125 Watch might be 10200 ... View more

Yes 46mm silver and 42mm rose gold both with same issues ... View more

I contacted support about the step count on my  s health app on the phone. I have "all steps" selected so it reads my phone and galaxy watch at the same time For step count because of the step count issue on the watch at the min. The watch will only show what's read on the watch so asked how to get it to sync with the phone and show both. Supports reply is I should turn it to watch only as it will double my steps with both being selected. They clearly do t know what they're talking about.    First time samsung watch buyer and starting to think this was clearly a bad choice especially at a cost of £600   ... View more

I've bought 2 watches, one for my partner and both have step and floor issues. This is most definitely a software issue and I hope they update them soon. My steps have dropped by 4000 a day easy and the only way to get some reading that's near is to have the s health app on my phone reading phone and galaxy watch steps combined. Problem with this is that my watch only shows what steps have been counted on it and will not sync the steps from the phone so it always reads wrong. I've tried wearing a fitbit on the same arm to confirm steps and they're nowhere near each other.   ... View more