Thanks for post, unfortunately my set does not have TVkey option available in expert settings. I do wish Samsung would get this right. We've given up all recording attempts and as for Samsung recommendations - we tell all our friends!
... View more
We have a UE49MU7070 smart tv recently purchased. Guess what, scheduled recording doesn't work properly. It seems to fail quite randomly, sometimes OK others - no! I have tried various attempts to solve the issue with Samsung via their chat line and a telephone call back response but to no avail. The help offered is very basic ranging from 'is the hard drive the correct one' to 'is the hard drive plugged in'!. I had already done the obvious like factory reseting and ensuring that the program channel I had been watching was on the same multiplex as the one I wanted to record etc. I wanted either recognition that the device was faulty or that the design firmware was the problem. Both the assistants who I contacted seemed to be reading from a script. The telephone assistant didn't seem to understand the 'one connect' or how it related to the tv. I suppose I have a claim under the sale of goods act against the retailer (Currys) but Samsung support really is a case for BBC watchdog! Would I recommend Samsung to my friends - what do you think?
... View more