About M1ch3ll3

M1ch3ll3 · ‎21-09-2018

Samsung gave me this advice as well. I had to reset it twice for it to work, at the moment it's recording heart rate but I don't know how long that will carry on for. There has been an update in the meantime that has run on my phone, hopefully it will stop it happening in future.

M1ch3ll3 · ‎13-09-2018

Seems to be a common theme since January, for most Samsung gear watches and clearly the new galaxy watch as well. I refer you to my post, have contacted support regards to my new galaxy watch, when we contacted them regarding my husband's s3 earlier this year, they couldn't/didn't fix the problem. They just replaced his pcb. It continued to happen! https://eu.community.samsung.com/t5/Smartphones-Tablets-Wearables/Galaxy-Watch-not-measuring-Heart-rate/m-p/671246

M1ch3ll3 · ‎13-09-2018

I have the new Galaxy watch, received on 7th September and after 1 recorded exercise the heart rate monitor is flatlining after 10 minutes. First walk First run below Second recorded walk I am annoyed as I want to keep track of my heart rate during exercise. I also wonder if this effects the calories burned if it cannot record the heart rate correctly. This appears to be a common theme for Samsung watches as my husbands S3 did the same, purchased Sept 2017, at the beginning of the year.

M1ch3ll3 · ‎13-09-2018

Upgraded from an S2. It never happened with this watch.

M1ch3ll3 · ‎13-09-2018

My new Galaxy watch, at least than one week old has already done the same The first two workouts it recorded. But now the heart rate flatlines after 10 minutes.

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