@Tazzz wrote: Before the last update was a pain... HR wrong, steps wrong, running distance wrong, freeze the gps/km, ...   Today I tested again, all was way better.  2 days ago, workout freeze at 2.7 km from 5: 2.7 km freeze, useless watch same route, way better with the update after update Steps from watch and phone with little difference, working too. I test it again sunday, because monday have the return order and want to know if I keep it or not. Software version is R800XXU1BRH3. I do find it strange how people have different software versions, mine is running RX800XXU1ARH1, and says my software is up to date. ... View more

@Lee1976 wrote: Any idea how to fix this mine not counting steps and one reason I wanted it.  Does the watch count any steps, if not try turning off all auto workout detection and the in active time alerts in the s health app settings on watch.   If that dosent work try factory reset and then turn off the same things.    My watch only seems to not count steps if I only move a short distance but seems to be fine if I walk more than 20 to 30 steps.   I do think for me it's a software issue but if the watch is counting no steps you may have a faulty one ... View more

I'm waiting for a response from Samsung tech, I wish they would admit there is a problem but they seem happy to let you return it rather than try and solve the problem.   I did see a response on the US forum that they were issuing a software update but they have had the watch longer than the UK and no one has said if it's been resolved yet ... View more

It's not great but for me it seems like a software issue with mine as it is counting steps but seems to take 20 to 30 steps before it starts counting so when pottering around the house it generally counts nothing but when I go on dog walks etc it seems to be fine. But if it takes 20 to 30 steps to get going every time you stop it soon adds up and is very disappointing  ... View more

So I have been for a long walk out of the house and the watch has counted steps, I'm now back home and watch has stopped counting in the house.   Considering I've had my watch on since I got up but my phone has been on the side when in the house, the difference is quite big and you would expect the watch to show more steps than the phone.   Watch = 8423 Phone = 9461   I wore my Garmin watch just for the walk and that has recorded 9228, Samsung watch had about 300 steps recorded before I left the house, the watch is clearly loosing around 1000 steps.    It's funny how it's stopped counting now I'm back home so possibly something is interfering with the watch, my Garmin works fine around the house. ... View more