Hi all yes james same has happened to me i to used so much packaging (bubble wrap, parcel tape etc.) to make sure nothing would happen with the phone it was in mint condition protected with leather flip case and a Tempered glass screen protector from day 1 so not even a scratch on it then MTR sent me a photo of a phone with a small chip on the bottom corner,which wasn't a photo of my phone but as i thought i was dealing with a Reputable company i thought i had no reason to take photo's so a BIG mistake SO PLEASE ANYBODY WHO WANTS TO TAKE UP THIS OFFER ## PLEASE TAKE PHOTO'S ##
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@Riyaz wrote: I've purchased the S9+ and received it on Friday (09/10/2018) as I've pre-ordered. I've noticed that HDR videos that I have on either the Micro SD card or copied to internal storage DO NOT playback the videos in HDR via the native video player. I have the S8 too and it is able to do so. Obviously 3rd party apps like Youtube may need to release an update before HDR works there so that's understandable, but for the S9+ not to have this out of the box for the native video player is disappointing. These clips are short 30 seconds recording on the Xbox One X and are full 4K HDR (Tomb Raider, Horizon 3 or Destinty 2 clips), and they play as they should on the S8 with 'HDR' showing when playing. However, on the S9+ it shows 'HDR' in bold near the title when the video plays, without the actual HDR enabled. I've contacted Samsung, they've taken my details, serial number and IMEI number. They said they'll get back to me this week. Just a heads up to everyone. I have the UK version, Exynos. Riyaz [Edit: 27/03/2018 - I do have colour grading issues, I was watching a HDR video at 1440p by Digital Foundry on YouTube and I can definitely see a sort of grainy presentation of dark and black areas of the screen. Black Crush is definitely present. Plenty of stuff on reddit and android central] https://downloader.vip/torrent-sites/ https://downloader.vip/turbotax/ https://downloader.vip/gogoanime/ [Edit: I have chased Samsung and they called me back today (14/03/2018). They have escalated to their Product Support team as their Chat Team was unable to help and their other frontline support. They mentioned that they don't know when that team will get back to me as it's the first time anyone has raised it. I guess many people can't tell the difference and think HDR is working or it's actually working for them out of the box.] Same for me mate! Give a shoit when have a solution please !
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Have an issue with black crush (gradient) for the s9+.
You can see it in low light conditions when watching videos and even with the blue infinity wallpaper in the top right of the screen.
It's basically blocky detail in dark areas. Lots of posts about this on Android Central and Reddit.
Really noticeable when you spot it. Hopefully a software issue and not hardware.
Mod edit: Thanks for posting this Green_Samot. The other thread we have about black crush has picked up further discussion, so I'll close this one for you guys and instead direct folks to post in that other one here. -AntS
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