I pre ordered too with EE in black. no Exynos rubbish this time,  worried about battery life with that big screen a little though, but it’s got to at least improve on the Note 20 ultra Samsung! ... View more

Samsung have had plenty of feedback over the S20 issues yet they have completely ignored it. You can’t defend the fact they have made exactly the same mistakes with both phones. Pitching a phone aimed at business/professionals but thinking we are dumb enough not to do our research before purchasing. Sticking with the same Exynos chip while giving other markets an improved chip with less over heating and better battery life. I absolutely loved my Note 9 best phone I ever owned  , I have owned every Note phone including the Note 7 , and I still stuck with Samsung due to the software experience. Recently sold my Note 9 and have been using my old iPhone 7 Plus , updated it to iOS beta 5 and to be honest iOS has massively improved.  you also get the same iPhone chip /performance/battery life regardless of where in the world you buy it. Why stay loyal to a brand which is now treating me as a second class consumer but charging me the same if not more as their first class consumers based on where I live?     ... View more

After returning my S20 ultra due to poor battery life and overheating issues , I was waiting to see how Samsung handled the Note 20 U in the UK. Can’t believe they have made exactly the same mistakes. I will definitely be switching back to iOS for the first time in 4 years.  ... View more

So many threads on this already. Well documented . why buy a phone before reading reviews first. Exynos battery and over heating on s20 range is being discussed all over the place. If your not happy with the battery life return it now while you still can. It won’t get much better unless you disable half the phones features. ... View more

Ruined the Note Line, always was a premium device . Now using plastic? still treating UK and Europe to the poor performing Exynos chip. Very disappointed with Samsung . Now waiting to see what the competition announce  ... View more

@deeshay wrote: Update applied and hopefully the restarts will be fixed.   My S20 4G also has been freezing on certain websites while using the Chrome browser. I will be monitoring that bug and might have to start a separate thread. I've not encountered any restarts since applying the latest update yesterday.  Mine was previously triggered by unplugging my usb-c headphones. Will monitor ongoing but hopefully now resolved  ... View more

Then return it and buy an iPhone.  ... View more

I recieved notification form ee advising I should expect delivery of my s20 ultra grey 512 gb on 10th. 3 days before launch, if you pre-ordered with EE you can go on the myee app and track your order progress.  I pre-ordered 13th feb      ... View more

@ZainJ wrote: How is that possible? They list on their website that any preorder of the phone placed before the 8th of march will receive the unit 3 days prior to its official release date. (That being 3 days before the 13th or march) So it astounds me that yours will be shipped to you on the 30th. When I preordered my s10+ I was told that I could collect it immediately on release via the store. Honestly, I love Samsung but they need to up their game especially when we are literally throwing money at them for which they simply cannot handle.  They really need more stock on their website, a fixed notify me when back in stock option and a much better website.  This is ***** poor for a giant like Samsung. I would like to preorder my phone but it's a huge bummer that they can't stick to their provided delivery times.  It's hard for me to plan around this as I would like to take part in their trade-in the scheme and since I have to attend an event that week I can't use the phone to send it back within their stated 7 days period.    Frustration, frustration, frustration, Samsung needs to really get better at their customer service/interaction   Frustration?  Your over reacting, I pre ordered on the 13th of feb, confirmed and delivery around 10th of march 3 days before uk release day (13th). Clearly they sold out so the next batch will go out for delivery later in march.  If you pre-order before the 8th you will get the free buds regardless of when the phone is delivered. What's the big frustration?  Because they run out of stock or because you wont get it till after release day?  Many of us ordered straight and will get our devices as promised. 1st come 1st served you should be frustrated with yourself.  I love bashing Samsung when they mess up. In your case maybe you need to explain why your so frustrated better   ... View more

@Nially wrote: The samsung fb team said the same. I dont know why i thought it was sooner, could have sworn I seen it some where as the 6th.  Anyway still such a long way away hahaha 6th is the USA release date, disappointing they get it a week earlier, and they use the Qualcomm chip but in UK we get Samsung's exynos chipset.  But hands on real life reviews will be out then,  so it gives me time to cancel my order if any major issues are revealed esp battery life  ... View more

@Nially wrote: Ordered the s20 ultra off the samsung Ireland website. It says delivery on the 10th march. I thought it was released the 6th and pre orders usually get it 3 days early. Surly Samsung are not going to torture me for 1 extra week to get it????  Please say its an error.    Release date is the 13th in UK according to EE, I pre -ordered the ultra        ... View more

@Easty wrote: When is the galaxy active 2 update coming to galaxy watch uk , keep seeing news feeds saying it's now available but not showing  You must be new to Samsung  updates 😄 You'll soon realise , Samsung UK is a uncordinated mess when it comes to software updates, which is why there customer retention is so low. I wouldnt hold my breath we will see it before 2020.  ... View more

Just received an update notification 129.42mb version CSA7 security patch still 1 jan 2019 says device security improved must be rolling out now EE supplied Note 9 flashed with XEU software . OTA update no more waiting for EE updates!     ... View more

@Ant111 wrote: Still not here for note 9 on ee   Yeah I got fed up waiting for EE so I flashed XEU software and received the update OTA , really easy and took 10 mins in total. Still have VOLTE/Wifi Calling but now receive my updates direct from Samsung.  By the way Note 9 with PIE and gestures best phone ever  There are a couple bugs though that have been pointed out and a few little UI tweeks they need to make , but I expect they will release bug fixes over the next few months, and thankfully I wont need to wait for EE to receive them. ... View more

Because we have Samsungs premium device 🙄 Which in samsungs eyes means we get no communication and everything last. Great premium service we are being given Samsung 👏 ... View more

@Dexter92 wrote: Still no update for ee s9 + https://community.ee.co.uk/t5/Android/Looks-like-Pie-has-arrived-on-my-S9-via-FOTA/m-p/749234#M51446   ... View more

Unfortunately although I love Samsung products in general , I find my 4g 42mm Galaxy Watch very much style over substance. Compounded by poor Major App support, features which clearly dont work as intended, and software fixes that are slow and do not address issues fully. If your in the market for a Galaxy watch definitely research to make sure it serves your needs. Coming from an apple watch there are pro's with Samsung's attempt but the Lack of Apps is a killer unfortunately, Hoping it improves in the future ... View more

lots of pointless post's last 24 hours hopefully the MOD's will clean up and remove them .  I received the following response from SamsungUK today for those who are interested  ... View more

I dont understand why Samsung UK even released the Beta here if we are to be the last to receive it? below is an up to date list of countries where the official pie has been released. most didn't even take part in the beta yet they have access to the full release already? Countries where Galaxy S9 Android Pie update is rolling out Germany Switzerland Italy United Arab Emirates (UAE) Netherlands Turkey Poland France Spain Vietnam Israel Hungary Malaysia India South Korea Russia Sweden Poor treatment of your UK customer base Samsung ... View more

https://www.sammobile.com/2019/01/15/galaxy-note-8-one-ui-beta-android-9 Yet nothing for Uk S9/Note 9 clearly premium devices Samsung! ... View more