Hi Lee   Not in UK until 22nd so can't test or see if mine has updated.    I have dropped an email to samsung stating some reporting issues with rears and volume control reduction in capability and got below response.........   Dear Mr Hickey, upon receipt of your email I have raised this to our audio visual department for their comment and support. Either myself or my colleague will return to you as soon as possible to assist further. Regards   ... View more

Oh no another corruptdate........... I haven't tried this yet.   Would be handy If samsung gave some commentary along with the update....... List of bug fixes etc ... View more

Oh no another corruptdate........... I haven't tried this yet.    Would be handy If samsung gave some commentary along with the update....... List of bug fixes etc ... View more

Smart view is built into my Samsung S6 edge phone. I can send video to TV and vice versa, but it's been giving me this warning today stating it has to disconnect the speakers before connecting with smart view.    Strange. I may try a reset when I have time ... View more

Hi Peejay84 Sorry should have given more detail. I use this from my phone to play videos and u tube links to tv Normally works fine but just started coming up with that warning ... View more

Hi all. Anyone had this issue before?          ... View more

Thanks Moggy........ Yes guys on here are very helpful and leave me in the dust on the technical side of things :) ... View more

Also it's very clear from my experience that the firmware show is run from Korea, and without extreme pressure from Samsung UK they will not fix firmware faults.    Nothing personal but all this talk by Moderators is like bolting the door after the horse has been running around for nearly a year!    I am pleased the rear volume issues have been resolved but if I find there are further faults with the firmware/hardware I will pick up where I left off and reissue the letter of deadlock.............. Just need to find the time to do some testing!  ... View more

AntS Sorry have to correct you there matey.............to cut an incredibly long story short the samsung engineer visited my home agreed there were faults that needed fixing, then samsung head office basically called me a liar and stated in writing that I basically imagined the whole thing and the engineer didn't agree there were any faults at all! And this was from the head of customer service at samsung UK........ Still no apology issued for this either. The only reason the rear speaker volume issue was resolved, was after I included some 30 email address of others affected and the issuing of a request for a letter of deadlock from Samsung, to be referred to an ombudsmen within 14 days of issue. So not sure why you have included the engineers visit to my house as an example of how well your procedures work! We where told point blankly following his visit that the Soundbar was operating to Samsung's expectations............ Not as per Samsung's quality statement that states you will "exceed customer expectations" . To all....... The 30 day refund thing is hogwash. Doesn't apply as samsung have to either repair or replace the unit with a working item, and if they cannot do this they have to issue a full refund. If they cannot agree to do this and try to deny the faults, you can request a letter of deadlock from Samsung, with the proviso that if you do not receive a letter of deadlock in 14 days from the date of request, you will go to an ombudsmen with the evidence you have and they can force samsung to issue a full refund. If your not happy I would go straight to a letter of deadlock as this issue you face is continuing from all the original firmware issues, and there is ample evidence to show samsung have had more than enough time to to fix the firmware or admit it's incapable of operating to advertised specifications. ... View more

I miss wires :(   I will do some testing tonight Lee...........   Sorry for the lamens talk but is the centre channel not mainly for speach, and maybe this is why it's different to left/right front channels and has less support?      ... View more

Gives full details here   https://hdclub.org/details.php?id=15777   Might as well be Japanese as far as I'm concerned  ... View more

Ok not voodoo then. I have a UE65KU6000......... I will do some research on its u tube capability ... View more

Very confused now hehe Didn't know u tube was stereo only and I think it's some crazy voodoo magic as it's working like 5.1 ... View more

Lee I tried this a few days back and had the same.    Has battle field effects and had same results. Only one on u tube that gives me good results.  ... View more

I did but to be honest I wasnt being so detailed in my assessment of the results as you guys........ Probably still on a high from the rear volume issue being fixed :)  I will test again with the same file in the morning and report back taking a bit more time to be sure......... And hopefully keep up with you guys ... View more

Soundbar = press and hold + & - volume buttons Sub = press the reset button in the small hole next to power lead input Tv = not sure lol ... View more

Same here. Have done optimus test and seems fine. But appreciate what's been said that this involves front left right channels also   I am not getting tinny sounds from centre channel when waiting tv/films and all seems OK.   I have noticed from months of testing that I seem to get a different result from every test file I have played, for the good and bad.    I apologise for my lack of technical input but glad we have some guys who are experts here :)  ... View more

Same for me. Full wifi is all good. I have centre channel sub support and no sound sync issues, which I did have on optical.    No more connection issues since I reset my router so all good here.  ... View more

I am using just wifi/multichannel only with no optical or hdmi and only TV as source. I have a samsung hub but currently not using this ... View more

Hi Peejay84,    Sounds like it's not fixed for some. I haven't noticed any of the issues you have but I will re test and confirm over the weekend.    I have had some connection issues but all in all soundbar sounds good for me.  ... View more

Hi Angelo   At least you haven't hit a dead end just yet.    I agree even though the firmware is different now I am sure the changes required would be similar if not identical to our soundbar, and hence common sense would tell you it should be an easy fix......... But how many time have I heard that on here lol   Let me know if you need any help putting the pressure on.  ... View more

I had this about a week ago. Had some weird ip conflict and had to reset the router to factory but all has been fine since.    I reset all speakers first and then reconneofresh   I am on BT smart hub  ... View more

Hi Kilo I have had something similar and couldn't group then thought the app. I had to use the TV menu to group and then select the Soundbar +2 rears as the input. All through tv ... View more

Yawn..........  ... View more

Hi Ryan, Although your input is appreciated to some extent, I think your efforts need to be directed solely at those who are intent with disrupting the productive conversations on here. I won't mention the individual again as I am sure this will just encourage his barrage of abuse to continue. If you look back on this thread you will see where and when the disharmony originated from. For me this forum has been about contacting others with the same issues and users finding and sharing temporary workarounds while samsung head office is pressured into fixing faults reported........ And nothing else. The biggest issue for me is that there appears to be no process of escalation within your customer service group, and the only way to resolve issues is to contact head office repeatedly over almost a year. ... View more

You mean a six year old? Not sure what these people get out of it........ First time on any forum for me and slightly disappointing. But hey ho. Glad to see the positive posts from those willing to help with remaining set up issues........ Still a shame samsung cannot take the lead on this in some meaningful way. ... View more

Well said......... I'm in.   Mum always said ignore the bullies and they will move on....... Eventually. My six year old also agrees.......... Hehe sorry one last one. :) couldn't help it ... View more

Clarification:   I have a six year old...................and she understands.  ... View more

Talking of six year olds!...................... ... View more

Well said Bryantay  ... View more