Cheers @davehorne !  ... View more

Some general points for everyone:   Someone not having issues with their device or otherwise happy with it doesn’t invalidate the instances of the opposite (or vice versa). And everyone along that spectrum can provide insight to each other and everyone else reading… which is kinda what the Community platform is for. Even experts don’t know everything or can miss the obvious occasionally.   If you're experiencing issues with the software on your Galaxy Watch Active 2 (or reckon it needs some adjusting in that area), then please send an error report with log files and a brief description as soon as you can after it happens. That feedback helps the developers produce better solutions and more quickly.   (Settings > About watch > Legal Information,and there should be an option to automatically send the device's diagnostic and usage info you can set in there.   Should also be in   Galaxy Wearable > Home > About watch > Legal Information.   Step-by-step guide on how to submit an error report for a Wearable from then on: https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/ )     If you suspect it's more a hardware issue in your case, then it's best to get the device checked out at your nearest Samsung Support Centre. ... View more

@VikingAle , There's nothing in our Tech Support device guides saying that currently redundant ECG features may impact the HR monitoring accuracy, but I'll see if the developers can give us more info. ... View more

Finally it meets my employer security requirements and I can be bothered by company emails 24/7 directly on my wrist 😅. "We apologise for the inconvenience..."    Glad to know that it's now working for you, @GeorgiTheGreat !  ... View more

Hi all,   The developers reckon an update has gone out to resolve this - it requires your phone to be updated to the latest software. If the issue is still happening for anyone, can you let us know in this thread and send log files via Members (if possible)? ... View more

Hi @AngelJax,    Does it play fine via a connected Bluetooth headset? ... View more

Hi @LiadA ,    Any other details/pictures you can give? Usually when menu  settings are greyed out on Samsung TVs it's because the conditions needed for them aren't there. (Samsung US here and Samsung Canada here explain a bit more.) ... View more

Hi @beamxiao ,     It's for adjusting audio delay if the TV video and soundbar audio aren't in sync.   (Totally didn't steal that from the user manual.  ) ... View more

Hi @ginanjar ,   I'm wondering if there's an issue with the device drivers for this on your Windows 8.1 PC. Is your S10e showing up okay on that PC generally? Does that PC have Smart Switch installed on it? ... View more

Hi @Lt5 ,    What's the model number of your soundbar?   And any joy with turning it off, then pressing & holding play/pause to boot it into 'Initialise' (comes up as 'INIT' on the display)? ... View more

Hi @mazstar ,    Should only need just the one extraction. Have you tried to update your soundbar using what you've got on the USB? ... View more

To reassure you, @Bertie_bunghol , you're not the only one: the same thing on my S10's calendar app too.   My educated guess is that the developers were aiming for a simplification of the calendar app UI, thought that 'specific time' and '"x" time before' covered much the same function, but with the latter ensuring the alert happened before or at the event at all times - hence them deciding to go with that.  ... View more

Byron Auguste article in Wired today: https://www.wired.co.uk/article/robots-human-jobs, where he argues that it's up to us to decide and set the conditions of whether robots/AI are here to take our jobs or help us in them (i.e. automation versus augmentation). ... View more

Hi @Mohammed_44 ,   Any info on the display settings (e.g. mode, brightness etc.) those two devices are set at? ... View more

Looks as though it has indeed been changed slightly for the Galaxy Watch Active 2. Sorry about steering you wrong there, @VikingAle !    For a GWA2: Settings > About watch > Legal Information, and there should be an option to automatically send the device's diagnostic and usage info you can set in there.   Should also be in Galaxy Wearable > Home > About watch > Legal Information.   Also, this gives a step-by-step guide on how to submit an error report for a Wearable from then on: https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/  ... View more

For those who may be interested in the vivid moving/animated icons in One UI 2:   If an app supports this, the specific animation trigger(s) differs per individual app. E.g. the Settings icon rotates when a system update is being downloaded; SmartThings icons move about when their relevant connected device is in use. ... View more

Well, remote working would save me from the stress and expense of the daily commute. Not too sure my bosses would be happy about me rarely being in the office in person though.    That 'New Work Tribe' work culture concept isn't really new if you're a professional writer or artist.    In terms of what it may signify for the future, I think there would be an increasing shift from an hourly pay and monitoring/regulation mentality to more of a results-driven one - even at organisations where the meticulous measurement of each grain of sand passing through the working day hourglass is the norm, and even an asset that they use to sell themselves on. And as much due to adapting to customer demand as that of employee/potential employee.   As for myself,  I do very much like the concept of 'working smarter rather than harder'. (I've tried to apply that principle in all the job roles I've had, where I can.)   And I quite like a certain amount of flexibility; one of the attractions of my current role.   But, I think one of the concerns for me about working from anywhere at any time, would be the invasion of work into non-work space. I tend to be very immersive; and if I’ve got an idea or set task I find it very difficult to stop until it’s done… or until I drop. Not always the best for my health – physical or mental! It’s been a lifelong learning exercise and effort to better regulate myself, and a clear boundary of ‘work’ versus ‘non-work’ space and time has helped with that. ... View more

Hi @stna1981 , No further news on this one.  ... View more

Hi guys,   Appears that the developers agreed (or maybe they have quite a few people called 'Dave' on the team ). They've let us know that the  'Close all' button on Task switcher has been implemented and will be available after the update of the app. ... View more

Cheers, @VikingAle !    You should also be able to send software diagnostic info as feedback for the developers to work from (if you're not doing so already):   On the watch:  Settings > About Gear > Report Diagnostics >  Toggle On As soon as you experience the issue (or within 15 minutes of it happening), on your phone, launch   ‘Galaxy Wearable App’ > More (3 dots) > Contact us > Error Reports > Input Symptoms > SEND   ( The data sent is anonymised, and only held for the duration of the investigation of the report.) ... View more

Samsung is divided into local subsidiaries – each with its associated dedicated support teams. Overall, it’s very difficult for us to report US-specific issues to Samsung US and vice-versa. Each subsidiary relies on its local support to initially spot and pick up issues.   At best, even we had managed to get something through to Samsung US, the response would’ve been: “Thanks for letting us know! Please advise customers experiencing this issue to get in touch directly with us so we can investigate and provide appropriate help to them.”   Which is why I advised you guys to get in touch with Samsung US, and directed you towards the Samsung US Community. That's genuinely the best way to move it forwards for you.   (If it makes you feel better, you can view it as Samsung US valuing your voices more than mine.)   @dd8pnyc wrote: It seems that others in the UK and Ireland are having the same problem.  If they are, I'd encourage them to post here with their model number, software version, description of what's happening for them, and any relevant info they can give; and/or get in touch with our Support team.    ... View more