Yes mods, please can we have some information about what is happening???  ... View more

This week,I have been using a mixture of autodetetct and selecting walking when I have been walking the dog. When I make sure my HR is reading via the widget,and picking up on the first screen      I have had success in both walking and running.....         When I have used autodetetct for walking, I've had nothing 😡      and I have had some other rather odd readings. I was sat in a lecture and my heart rate was reading 134!! Via the widget. I took my HR myself and it was 67 there abouts,so was clearly double counting. I switched the setting to reading NEVER,took a measure and it corrected itself and then it was fine. I reset to CONTINUOUS and got sensible readings. So while I am having success for manually started exercise,I am having other issues still with HR monitoring. Come on Samsung!!!  ... View more

Absolutely @Ricky2 we won't go away and forget 👏🏻👏🏻👏🏻 And @Ricky2 I'm so sorry my system that is working hasn't worked for you 😕 ... View more

I think the trick is making sure the HR is reading before you start the exercise. If you see my reply from Saturday 30th June it might help? ... View more

Today I had another success using my process initiating a run and having good HR readings throughout.      As you can see.  If you didn't see my post,it was on Saturday 30th June 2018.  I watched my watch like a hawk during my run and interestingly, the first time my HR went above 175 the reading dropped off temporarily and my watch showed -- once my HR came back down slightly it picked up again. The second time my HR went up above 175 it recorded it without any issue and I didn't lose reading again.  Has anyone using their watch for cycling tried my initial process? And/or noticed this reading issue with HR above 175?  As a note I did have auto pause on and when it activated (once) on the screen the heart rate was still showing a number rather than  --  ... View more

BBred I have left my auto pause on and when i did a walk this week it activated on numerous occasions as I was walking the dogs.  I had no interruptions on my HR for that, if you see from my earlier post from Friday.  For me, if you make sure the HR is picking up before you start the exercise, As per my post yesterday, it seems to work, so far.  Ricky, I agree, we shouldn't have to faff about like this. However,it's a pretty agreeable process compared to what I used to have to do with my fitbit to ensure GPRS connection with my phone!    ... View more

I had a much more successful outcome this morning on my run......  So I had it set as follows... Auto detect on  HR constant  Auto Pause on (although I didn't stop 😁)  I went to the exercise selection and chose running,at the top next to the location market the HR showed -- so I exited that and went to the HR widget and made sure it was reading as a beat by beat - ie some variety and said 'NOW' as below......      Then I went back into the exercise menu and selected running again and once the location had detected I also had a heart rate figure instead of 2 dashes, as below.....     Obviously i recreated the process once I knew it had been successful!  Will keep on like this for now,using s.health, as it's very annoying having to remember to turn auto detect for walking and running on and off all the time.  Hope this helps ... View more

This morning I decided to do my dog walk as an 'exercise' rather than auto detect.  When I selected walk from the exercise menu the HR just showed 2 dashes,so I went to the HR widget and made sure it was reading,then went back to the exercise selection and the HR was showing number positive!!  As you can see,I had a good HR reading throughout my walk.     So as you can see from the second chart, I didn't lose any HR data separate from the exercise data too.  Settings were  Auto detect on HR constant  Auto pause on  The Auto pause kicked in on numerous occasions, due to dog walking 'jobs' and hasn't seemed to affect the HR reading.  Will go for a run tomorrow morning,too hot now, and report back.  We'll see how it copes with more or less the same settings but a much higher heart rate, hopefully  ... View more

That ok Ricky2, maybe it was erroneous. I'll keep an eye on it,just hoping Samsung get S.Health sorted soon.  As an aside, I had my HR switched to frequent last night while I slept and it didn't pick up at all all night 🤔 and I am pretty sure I was still quite a lot of the night. Maybe I am really just super fit 😂 Will keep you updated obviously. ... View more

Morning all!  Feeling very annoyed this morning....... Ran to work using Gear Tracker, turned auto detect off. Ensured the heart rate was picking up before I started and this was my strava result.....   How is This possible?? Is s.health affecting gear tracker even when it's off? Samsung we really need a response....   ... View more

I don't think they have their ears switched on!! 😡 ... View more

Walked the dog this morning, did auto detect walk. Forgot to start exercise as was chatting 🤭 Had a very very unsuccessful flatlining walk pretty much the whole way round    ... View more

Yep, if you click on where it says hourly high/low or something, it comes up. But it only shows like that when it's on constant. ... View more

You're lucky. Mine doesn't 😡 ... View more

It's called Gear Tracker and has a little yellow cog wheel icon. It's not from the play store. You have to buy it from the galaxy app store.   It's the one between s.health and calls  ... View more

Morning all,    Walked the dog for an hr this morning and left watch to it's own devices so picked walk up on auto detect.  On going heart rate nightmare........     So despite having the HR set to constant, it's not reading constantly 😡 come on Samsung!! Get on this  ... View more

Theron,  I don't have a problem with my HR widget not working. However, I do have my HR monitor set to constant. Otherwise I have found that the hr will only record if you are still, which gives a very specific range of heart rate.  When I have the HR monitor set to constant,I generally get good constant HR readings.  If I set my watch face to one that displays HR, I get good readings too.  Celia  ... View more

Ricky2,  Be aware of jumping out of the frying pan and into the fire. I had a fitbit which had sync and connection issues with my Samsung phone that drove me mad. They were much worse than this.  However, there were some very good things on the Samsung,far better than the Samsung health app; such as the sleep data. I swapped to Samsung because historically I have always been so impressed with Samsung product. I have been very disappointed with this basic function  issue. And the real lack of support and interaction from Samsung.  I can't afford to change my watch again, having ditched my fitbit and moved over to Samsung.  I really hope the developers take this issue seriously and get it resolved soon    The whole thing is massively frustrating!    Celia    ... View more

So have discovered something interesting,accidently.  Yesterday I did a 20 minute yoga session at home and recorded it with Samsung health. It recorded my heart rate perfectly for the whole time.  Then this morning I walked the dog. For the first part of the walk it recorded HR properly. We then stopped for a few minutes so the auto detect stopped and when we restarted walking the auto detect picked up, it recorded HR initially but once we got to the hill and my HR got higher it gave me a flat line at the max it recorded (around 170). Because I was using auto detect, it didn't auto pause. I have attached 3 screen shots of the 3 workouts,In the order I have discussed.....              ... View more

Thank you so much. I suspect the auto detect mode has messed with it. Will be switching that off. What's annoying is that you can't switch off running and healthy pace walking separately, they are lumped together. So I'll do it manually when I am going for a run, that would be a good option to have really, if anyone from Samsung is listening 🤨  Anyway, Ricky thanks so much for all your advice.  BW  Celia  ... View more

Thanks Lilith, yes I do have my watch set to continuous hr tracking.  It's very odd, I didn't check the gear tracker app was picking up hr before I set off tbh, everyone else seems to have great success with it so I just tried it 🙄 anyway, I'll keep at it for now.  Interestingly,after my run I did a 15 min yoga session at home and recorded it as a workout via Samsung health and it recorded my HR perfectly!! 🤨  Thanks anyway  ... View more

Ricky, I bought the app you suggested and have upgraded my strava to premium. I looked at my HR from my run today 🤨.......      I feel this is a fail on behalf of the app. Should I uninstall Samsung health on my watch? If I do,how does this affect the other aspects if my watch? Interestingly my s.health app auto recorded my run and although it didn't give me a complete hr reading,it gave me a broader reading than the new app!  When I have HR on continuous monitoring I get perfect hr readings.  This is very frustrating for me. Any suggestions?  Many thanks  Celia  ... View more

I have set the HR to constant but it kills the battery. I would expect frequent wouldn't need you to be still to work 🙄 anyway, for now it is what it is. I'll see how I get on with the new app on my watch.  Thanks again  ... View more

Thanks so much and I will let you know. However,I have had issues with general HR readings via the widget. Unless I have it on constant reading the watch only reads hr when I am still! I still think the HR readings are better on other watches,I never had issues with this with my fitbit, loads of others mind you.  I'll keep an eye on it and see how I get on over the next couple of weeks.  Thanks for all your help ... View more

I see. Sorry I'm not massively tech minded 🙄 I have read through recent messages as I have been away.  Have paid for and installed the gear tracker app suggested by Ricky on here and we'll see how it goes. Seems to have very good reviews so fingers crossed.  ... View more

Morning all.  And so it goes on....  I have had good results recently from my HR monitoring, until this morning. I ran to work 4.5 miles and all through the run my watch showed only the 2 dashes on the screen. When I checked my app I got a flat line at around 100 bpm, whilst the HR box on my dashboard of the s.health app says 0-0 range??  While I agree there must be an issue with s.health, I am concerned there is also an issue with the actual hardware? It can't be the fault of the app if the watch isnt reading HR during the exercise? I'm no tech wizard but to me,even if the app isnt reading correctly,the watch should still record correctly? If the watch is faulty,How does one go about getting a refund?  I am so disappointed,I had great hopes for my Samsung watch after months of problems with Fitbit 😕  ... View more

Have been following this with interest. Can you clarify which gear tracker app you are using as when I type it in to play store search, nothing clear comes up as an option.  I have had better HR results with my watch on continuous monitoring but still get intermittent drop outs.  Will get all info on watch etc in next few days as I am away currently. Many thanks  ... View more

I agree also,it would be reassuring and helpful to know they, at least, paid attention to the community boards ... View more