The Samsung Makers Program

[ElinH]

Update: This program was previously called the Superuser program. Our current and future superusers will from now on be called Samsung Makers. 

You might have heard or seen users with a few stars next to their username on the UK forum. This means that they have received the rank Samsung Makers. Feel like joining them? 🤗

Samsung Makers are regular users that have shown a great interest in keeping the community a friendly, active, and welcoming place. They offer many solutions, and make sure that few topics go unanswered. The best thing is - anyone can become a Samsung Maker! 

Summary of the Samsung Makers Program

The Samsung Community is a space where anyone can share information, give and ask for help, learn new things and meet new people. 

Because the community would cease to exist without all of you people, Samsung has created a dedicated program for the most active users as a thank you to show the appreciation of their contribution to the community. This is the Superuser Program.

The Superuser title comes with a lot of responsibility, but mainly many benefits. Some of these are:

• a forum area dedicated exclusively to Samsung Makers
• meetings with Samsung experts
• first to receive Samsung information and news
• product testing
• exclusive events (check out the 2019 live event we had in Berlin)
• many other surprises

Most important question - how to become a Samsung Maker?

The answer is rather simple. Show us that you have an interest in keeping the Community alive, get involved, help others, give answers and solutions to questions, be friendly and look after your peers. 

In the Nordic lounge, start new topics and aim for high engagement. Also, as we don't have many product discussions in the Nordic forum, I advice you to keep an eye on the UK discussion boards and help other peers there, as this will give you more badges and a higher rank over all. And don't worry - we can see your efforts outside of the Nordic community too.

What we encourage our future Samsung Makers to do:

• Be friendly: you should enjoy helping others and show some technical expertise
• Be passionate: you need to be interested in Samsung products and know about them (also be willing to learn about them)
• Be consistent: you need to attend the community as often as possible
• Be positive: encourage other members for their contributions, thank them
• Show a good ability to write in text, making as few grammatical mistakes as possible, being cordial and well mannered

Do you see yourself as a future Samsung Maker? Then keep up the good work! And don't hesitate to reach out to Community Managers and other users to gain recognition in the community. 

Good luck!

The Community Team 🤝

[ElinH]

And feel free to contact me if you have any questions regarding the program 🕺

[WireWrangler]

Product testing sounds like an interesting opportunity! It would be cool to experience an event like that too...*glares grumpily out of the side of eyes at covid-19*

[ElinH]

I know, very interesting 😍 And the best thing is anyone can become a superuser, since it is up to you how active you choose to be. Keep up the good work!

[emigrating]

So, is there a certain level one has to attain to be considered for this or is it all individual?

[ElinH]

It is individual and a little different from the usual badges and rankings you receive as you interact with the Community, even if that is a good place to start showing your interest in the Superuser program. Helping the Community grow, participating and creating new topics and making sure other users feel welcome is the first step. Another tip is to head over to the UK forum and see the level of engagement and responsibility the Superusers there take on, to get an idea of what is expected of you 😊

[shouldangelsdie]

I believe that the superuser program is exceptional, but I cannot find the superuser area in Greek community. Also I don't know how to join superuser area!

[ElinH]

Hey there! I'd recommend you to contact one of your moderators on the Greek community so that they can give you more information 😀 

[Barney0w]

Here in Germany you have to be a superuser to be able to join the area for superusers

[shouldangelsdie]

there in Germany you have the program running long time now, here in Greece there is only a year and some months now running. Actually we dont have a real superuser, the highest in rank at the time I believe its me and another one who is big cheese at the time, so unofficially we are able to participate in the superuser events. I know know, six months ago i wasn't aware of, that's why i asked, looking for the event i was invited...

thanks by the way!