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Original topic:

YouTube Music Not Playing on Samsung TV

(Topic created on: 30-12-2021 04:53 PM)
JosefS
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TV

Model: Samsung TV UE50MU6172
Software version: T-KTMDEUC_1300.3 (up to date)

Even this latest software version contains the defect that makes it impossible to play any YouTube Music song or playlist containg such a track on the TV. As before it shows the cover of the song with a buffering logo for a few seconds, then the following error is being displayed.
Error: Something went wrong. Unknown Audio Playback Error Playback ID: (different ID for different songs)

What is new with this update and makes it even worse  is that when clicking on a normal YouTube video or stream after this error no video is being shown, only a static thumbnail. The issue persists until the YouTube application is reset within the settings menu or the TV is disconnect from power supply to reset.

I am afraid this defect renders the TV quite impossible to be used with YouTube.

6 REPLIES 6
Dendroid
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TV

I am experiencing exactly the same issue on my UE55MU7000. All software up to date. A video will play OK but any playlists or albums I have in Youtube music just buffer and then get an error message. I've sent reports from the error page over months but with no improvement. Not good enough Samsung. 

andresmmujica
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TV

same issue here!

 

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Members_w7lyM28
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same issue ue50mu6122, I am so dissapointed, Samsung will be worst and worst on smart tv, tizen internet explorer already unuseable, tizen is not updateable

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Isbjørn
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TV

I can also testify I have the same issue on my Samsung smart TV. At least since I moved to this house, so it means that maybe never worked here (I moved in in September). It's frustrating, seems to be a problem for 2010, should not be seen in 2022....

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Dauson
Apprentice
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TV

Same issue on Samsung UE49MU6202 since mid of 2021 August.

YouTube app version: "web_20220119_10_RC00"
TV software version: T-KTMDEUC-1300.3

From Hungary

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RayneR
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TV

Hi from Portugal, I have the same issue on a 55MU6645U curved smart tv.

I don't use YouTube often on TV but it's frustrating when I do. I'm also on the latest 1300.3 firmware and the problem is there.

Last Samsung TV I will get. 

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