Hi , anyone give some advice please . I have a 43 inch Samsung frame tv and now when I’m art mode there is a heavy yellow tint . There us no white at all and the art looks terrible now . When on tv every is fine ?
I have a 50 inch 2019 Frame and have the same issue. It's not all the time, but especially when it's darker in the room all whites in art work will look yellow. When watching TV there are no issues
Hey! Could you please try a Picture Test on your TV, and see if the issue occurs? You can find this in Settings > Support > Self diagnosis > Picture test > Follow the on screen instructions. If the yellow tint doesn't appear here, it is likely being caused by a picture setting rather than the screen itself. 🙂
I had the same problem and believe I have solved it:
While Art Mode is enabled (picture on the screen, etc) press the up button on the remote to access the Art Mode interface - but now it should have a settings option on the far right side that allows you to manually adjust colour tone and brightness.
No idea why this tab does not show when accessing the Art Mode interface otherwise!
Hope it helps
I have the same problem.
we’ve experienced different “shadows” from a paused show in the past where it burns into the screen and is visible in art mode. But it always fades.
now I have a giant yellow spot on the right side of the screen not quite from middle to end. And top to bottom darker in the middle.
ive adjusted the warm and cool as well as the dark and bright and it doesn’t change anything except the overall hue of the screen. The yellow mark is there regardless. So disappointed; I expect more from my frame. This is our third Samsung and I was so excited for this TV.