02-08-2022 12:42 PM in
Had this 2021 55 inch frame TV for a week and having used it for a few days it refused to turn on and instead the screen flashed white in the right hand corner and there was a sparking noise. After this I unplugged it and then re plugged it and it did come on but half the screen is a yellow colour as per the attached pictures. I ran the picture tests and it failed all 3 as per the picture. I guess this is broken and I will return it to the retailer but any ideas on what the issue is would be very useful. Thanks David.
19-12-2022 10:33 AM in
Hi @Boo3 ,
it's difficult to say without hands on the TV. I would recommend having this looked at by one of our engineers. You can arrange this from here: Book Your Repair with an Authorised Service Centre | Samsung UK