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Original topic:

Xbox Series X Smart Hub Icon

(Topic created on: 13-09-2023 10:07 PM)
DefinitelyNotMe
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I've had the wonderful UE65NU7400 since 2018 and have always had the correct "XBOX One" logo when connected to my old Xbox.

Screenshot_20230515-221203~2.png

Having recently switched to an Xbox Series X, I now just get the generic blue tile with "XBOX" in white text.

Is there any way to get the proper icon back?

Many thanks.

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4 REPLIES 4
Celeburn
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I have the same problem on my Samsung AU7105, it used to work but now the generic blue icon appears and no matter how many times I have disconnected and connected the console so that it can detect it again, the green Xbox icon does not appear

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DefinitelyNotMe
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I spent about two hours on the phone to support just for them to say they don't know why. I also asked both Samsung and Xbox on Twitter, neither of who had any idea. Tried Samsung support online chat, and they said they had no plan to add the Series X icon, but I'm not convinced they even knew what I was walking about because other people are saying they've already got it.

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Celeburn
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The correct green Xbox icon appears on my TV until yesterday, I changed the room TV and now it does not appear when what is connected is the same in the same place

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Filip89
Journeyman
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I had the same problem for Xbox One. Removing the Xbox from the universal remote and reconnecting the console to HDMI helped. Maybe it will work for Series X too

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