10-11-2020 07:34 AM - last edited 11-11-2020 01:08 AM
So I received my Xbox Series X today, connected it to HDMI 4 using the bundled HDMI 2.1 cable and everything was fine until...I tried to play a game. Settings on the console were 4K, 120hz with HDR10 on auto and VRR enabled. As soon as I start a game my Q80T (55 inch) disconnects from the Xbox and shows a no signal error. From here I can press the Xbox button on the controller and switch apps and then I get significant screen tearing and flickering in menus.
As soon as I disable VRR on the Xbox it works fine. Hoping someone else has tested this with other cables or can offer solutions.
This guy https://www.youtube.com/watch?v=J8-6DmN9Gw4&feature=youtu.be was able to demonstrate that 4K 120hz with Freesync was possible on PC, so I'm hoping an update to TV or Xbox firmware will sort it out.
Edit: as Kyljaiden pointed out, some regions have version 1403 firmware. To clarify, I'm in Australia and we do not have that firmware update as yet and are stuck on 1402. Need to wait for confirmation from another user that 1403 replicates the 120hz VRR issues.
Edit2: Daparky shared this link https://answers.microsoft.com/en-us/xbox/forum/xba_console/known-issues-on-xbox-series-xs/221c9d7f-d... confirming that Microsoft are aware of the issues.
Edit3: SOLVED - a number of users have reported that 1403 firmware fixes the issue I've detailed. Unfortunately some regions do not have access to this firmware yet and will simply need to wait until Samsung push out the updates locally.
Solved! Go to Solution.
07-12-2020 05:26 PM
Why not? How do you get the benefit of Freesync then?
07-12-2020 06:04 PM
Sounds a little bit contradicting from their part seeing they state this as an issue they are aware of on their own support forum.
07-12-2020 10:05 PM
New firmware QE55Q80t version 1461 PERFECT! (Hungary)
4k120hz VRR Perfect!! No flashing lights while playing. 👏🙂
07-12-2020 11:12 PM
Is HDR issue fixed??
07-12-2020 11:47 PM
Yes, Works very well.
07-12-2020 11:51 PM - last edited 08-12-2020 05:12 AM
I was having issues until I completed the update and used a high speed hdmi cable. The cable I was using while I was experiencing issues was a problem.
08-12-2020 12:03 AM
08-12-2020 12:11 AM
This version was updated today FW 1460.9. It was 1403, It wasn't good for me either.
I'm fine with this version.
08-12-2020 12:28 AM
Yeah just returned mine as well to the store, it's rubbish. Samsung are denying it's a issue as well and actually told me not to use HDMI port 4 as a solution. never buying a tv or anything from them again
08-12-2020 01:19 AM
I don't know why some off you are having issues, as My Q80t 55 inch initially had issues in 120Hz mode with new xbox series X, but after 1403 update it fixes it for me. I also now have the 1461 firmware but not sure what it has fixed or added. I hope you all find a solution