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Wont accept serial number for warranty

(Topic created on: 06-02-2023 11:02 AM)
1078 Views
clive
Student
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Trying to register Tv saying serial number invalid even though it is correct

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5 REPLIES 5
Ginga_p
Troubleshooter
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Have you tried swapping 0 for o or vice versa
G G
clive
Student
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Hi thanks yes thats the first i tried 

Ginga_p
Troubleshooter
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Hum sounds like its call customer support. Sorry could help more
G G
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JAMES4578
Samsung Members Star ★★
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Hi @clive   Are you using the online  Registration?  if using Samsung Members can Scan QR code/barcode or  use the wifi method.

If registering via Tv serial number should appear automatically (only for models from 2020 onwards).

More information here https://www.samsung.com/ie/support/tv-audio-video/how-to-register-your-samsung-tv/ 

Registration for standard 12 month warranty is actually not required as activates at the time of purchase.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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jen_Wren
First Poster
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Won't except serial number, trying to register my TV . QE55QN85BATXXU for my 5 year warranty
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