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Wireless connectivity on new QLED TV

(Topic created on: 13-01-2022 12:33 PM)
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LeoJ1
Journeyman
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While trying to set up a wifi connection, my new Samsung TV QE32LS03TCUXXU asks me to "enter the password for Fritzbox" (printed on the base of my computer's broadband router), then refuses to accept it, using the different phrase that "the network password entered" is incorrect. Does it want the router's password or some other password relating to my "network"?

I've reset and repeated this procedure many, many times, and failed to get any guidance from Samsung Support via chat or its live barely audible non-English helpers. Advice welcomed.

 

 

 

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12 REPLIES 12
xSteveuk
Mastermind
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Hi,
Try your Wi-Fi password
Ginga_p
Troubleshooter
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Does your router have a wps button
G G
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LeoJ1
Journeyman
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Hi Steve - Where do I find a wifi password if not the one printed on my Fritz router? There's no password for wifi on my iMac's network settings, in System Preferences. It does show an IP address for this connection. Also a "Wi-fi MAC Address" which is different from the one the Samsung TV shows.

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xSteveuk
Mastermind
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Do you use Chrome
Chrome
Settings
Passwords

May list sites and logins
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xSteveuk
Mastermind
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Try Below

Tap in the address line http://fritz.box press the Enter key and sign in (default password is 0000
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Solution
LeoJ1
Journeyman
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Hello Ginga - Yes there is a WPS button which flashes on and off when pressed then eventually goes off. How can I make it stay lit?

Exploring the router's manual, when I apply WPA2, it offers an 18-digit "network key" which was accepted by the TV once I'd entered it so we're set to go! Quite a different description from a "password" and it took quite a search to find! The geeks never make things easy do they? Thanks

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LeoJ1
Journeyman
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Thanks Steve. Was exploring Ginga's suggestion while you were entering this so have already found a solution in my Fritz manual.

LeoJ1
Journeyman
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Oops, my mistake: should have said a 20-digit "network key".

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Ginga_p
Troubleshooter
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I found some times it depends which order you do it i.e first pressing tv wps then router wps and other times pressing router wps first then tv bit of trial and error sorry i cant help any more
G G
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