27-04-2019 12:04 PM - last edited 27-04-2019 06:50 PM
i have Q9FN and HW N850 Atmos Soundbar
when using Netflix App on the TV, i went into Expert Audio Settings and it lets me select "dolby digital +" for audio ouput
the hw n850 sounbar supports Atmos
yet when on netlfix still only get crappy 5.1 sound
ive owned a sony xf9005 recently and their netflix app gives Dolby Atmos sound using "dolby digital +" , yes it is "lossy" dolby atmos but still sounds much better than DD 5.1
so my question is why are Samsung not updating their Netflix App to have Dolby Atmos. i have what is required here, dolby digital + selected on q9fn and atmos capable hw n850 soundbar. this is all thats required for "lossy Dolby Atmos" same as you get on 2018 sony & LG tv's
come on samsung, please sort this out by updating to a atmos capable Netflix APP version. its all thats needed
its bad enough having no DTS after spending £2000 on your tv & sounbar, the very least you can do to keep customers a little bit happier is Fix this one
21-06-2020 09:25 AM
29-06-2020 09:26 PM - last edited 29-06-2020 09:27 PM
I have a Un65nu7200. Besides Vudu and Prime, I dont have atmos capabilities for Netflix.
I did do a workaround, as mentioned in another post. I put on Jack Ryan on Prime, wait until I have Atmos sign on my soundbar, then go to Netflix and select an HDR video. I get Atmos that way.
I already filed a complaint to Support but I don't think nothing will be done right now.
30-06-2020 12:10 PM
06-07-2020 05:43 AM
So Atmos is randomly working now on my built in tv app for the Q80 tv with Q80 soundbar. The funny thing is my tv is still on version 1356 and the Netflix app says last updated in April. Not sure what changed but I'm now getting the atmos logo on my screen as well as Dolby atmos displayed on the soundbar.
06-07-2020 06:05 AM
07-07-2020 03:18 AM
So weird. Yesterday everything was fine. Now today no Atmos logo on Netflix tv app. Just 5.1
Don't understand the cause
07-07-2020 04:08 AM
Same as you
I used Denon avr through ARC and usually get atmos icon .. but now just 5.1
i do everything ..changing cables .. reinstall Netflix.. but nothing
07-07-2020 04:16 AM
I might try unplugging the power of the tv and soundbar tomorrow for a few minutes. Then plug them back in and see if I get atmos. It makes no sense- there were no software updates made
10-07-2020 09:11 PM
Yes. I will show u on YouTube how i can get ATMOS on Netflix with ARC. it doesnt work with all titels but some do! Ps you need prime for this solution.
The video is ready in about 30 minutes
10-07-2020 09:13 PM
I don't have a prime subscription