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why no Dolby Atmos on samsung Netflix App???

(Topic created on: 10-07-2020 11:00 PM)
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Leet2274
Pioneer
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i have Q9FN and HW N850 Atmos Soundbar

 

when using Netflix App on the TV, i went into Expert Audio Settings and it lets me select "dolby digital +" for audio ouput

 

the hw n850 sounbar supports Atmos

 

yet when on netlfix still only get crappy 5.1 sound

 

ive owned a sony xf9005 recently and their netflix app gives Dolby Atmos sound using "dolby digital +" , yes it is "lossy" dolby atmos but still sounds much better than DD 5.1

 

so my question is why are Samsung not updating their Netflix App to have Dolby Atmos. i have what is required here, dolby digital + selected on q9fn and atmos capable hw n850 soundbar. this is all thats required for "lossy Dolby Atmos" same as you get on 2018 sony & LG tv's

 

come on samsung, please sort this out by updating to a atmos capable Netflix APP version. its all thats needed

 

its bad enough having no DTS after spending £2000 on your tv & sounbar, the very least you can do to keep customers a little bit happier is Fix this one

 

 

 

 

 

632 REPLIES 632
Dannyv
Journeyman
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https://youtu.be/6EEK1yLS44Y 

 

Oké maby usefull for all the other people

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Hunter77
Apprentice
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Q70 55" with Q70R soundbar. No possible way to get Dolby Atmos. QLED TV's are not set up to receive it. Spent hours on the phone with Samsung, they finally admitted my tv could not receive Atmos without an eARC. NEVER buying another Samsung product. 

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denodan
Navigator
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Netflix only does 5.1 atmos

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Hunter77
Apprentice
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I do but still only shows tv arc on the soundbar, never anything else. Playing Irishman that I know is in Dolby Atmos but still nothing. 

denodan
Navigator
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The Samsung app does atmos. Playing atmos videos all the time using the Samsung Netflix app. And going through Q90R soundbar. Getting atmos and netflix app

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denodan
Navigator
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Well I do with any atmos on netflix and scrolls atmos on soundbar when atmos is playing.

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Rick268
Explorer
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Well I am not on my Q80. I randomly got it for a day for no reason then the next day and ever since only 5.1

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Hunter77
Apprentice
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I did everything you said, but Dolby digital + is grey, can't choose it says this function isn't available. Have q70 55" tv with q70r soundbar. So frustrated!

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Hunter77
Apprentice
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Even on Prime Video no Atmos. Soundbar still only says TVARC.

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Hunter77
Apprentice
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I've tried using both Netflix and Prime from Samsung app. Still showing TV ARC on soundbar Q70r.

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