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White lines on TV screen

(Topic created on: 28-03-2021 03:54 PM)
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JayL
Explorer
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Hi,

I have a Samsung UE55MU6470UXXU TV. I seem to be getting these strange white lines coming through on the TV.

Any idea on what this is called/how it can be fixed?

See below, i have cicled in red where these lines appear. 

White Lines TV Screen.jpg

 

Any help would be appreciated as this is driving me nuts!

Thanks,

J

There's never a stup1d question if you don't know the answer
38 REPLIES 38
smithy602179
Explorer
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Have u tried repositioning the TV. It looks like sun reflection
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JayL
Explorer
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Thanks for your reply. It's not sun reflection. It was doing this on the wall. The photo above is the opposite side of the room, and on the floor.
There's never a stup1d question if you don't know the answer
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antikythera
Black Belt 
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Looks like it's bruised in two very distinct lines. Have you got kids? If so have they got any toys that shape that may have hit the TV on the wall while play fighting or something? e.g. plastic swords or light sabers
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Andrew I
Student
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Same with mine- did you ever get an answer? 
image.jpg

Members_6lF81UE
First Poster
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16300607314387610917552830786396.jpg

 I have the same.  Curious as to the cause.  TV is 55" and about 3yrs old.

Jonass Comstock
Student
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163314302508656627482441732031.jpg

 The same thing happened with my TV I got this about 3 years ago from Best buy and now this white line or stress mark just randomly appeared I wonder if this issue can be fixed. Or do I have to get another TV and if so Will Samsung compensate me for my TV just randomly getting blemishes like this it was very expensive

jwtex
Student
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I have the same issue on a 55" Frame (QN55LS03AAFXZA) that is 3 years old and the lines are roughly in the same place as the picture above.  Has anyone received an answer on how to resolve?  

Jonass Comstock
Student
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I have yet to find out if there's a fix Samsung has not gotten back to me or attempted to address this issue that customers have been having. I will keep you posted and will be filing a complaint about faulty merchandise and customer service because that TV was $1,800 after 3 years it shouldn't be going out or expiring

03deucerider
First Poster
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I have a UN65KS8000

and this just popped up on my screen yesterday, has anyone found out what the cause is?716D7AB7-912A-4E9C-B887-63663921EECC.jpeg