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Original topic:

White Flash

(Topic created on: 22-06-2020 11:01 PM)
Neilyboy72
First Poster
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TV

TV has started getting an intermittent white flash, only for a second, only does it when using Fire TV or Freesat, was resolved previously by a software update but back again!

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17 REPLIES 17
timstack709
Explorer
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TV

I also see Green and Red Flashes 

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StungBySam
Explorer
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TV

Samsung will deny there is a problem. Believe me!!  If you don't stand your ground,  document – document Dash document! Take video when it happens. They told me to do that. I would have to have a video camera running 24 seven in order to capture the flickers that they will claim to not be able to see anyway! You have a long battle ahead of you my friend. Make sure you've got your receipt and it's still in warranty or you do not have a leg to stand on😤

timstack709
Explorer
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TV

StungbySam, Did Samsung replace your tv when it was under warranty?

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Neilyboy72
First Poster
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TV

No, they sent me a USB with a software update which worked for around 6 months. Then they must have updated the software again and the glitch came back. My TV was purchased in 2018, it's litteraly coming up for 2 years old.

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timstack709
Explorer
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TV

So are you on 1280.5 software now?

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Neilyboy72
First Poster
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TV

I sure am and that's improved things slightly! 

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timstack709
Explorer
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TV

But you still see these Flashes-correct? 

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Neilyboy72
First Poster
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TV

Hi Tim, yes, still getting flashes. They vary in frequency, but tend to vary dependant on the mode the TV is in.

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