White Flash

[Neilyboy72]

TV has started getting an intermittent white flash, only for a second, only does it when using Fire TV or Freesat, was resolved previously by a software update but back again!

[ChrisM]

Hi @Neilyboy72 

What's the model code and software version of your TV? Go to Home > Settings > Support > About This TV. For older TV's go to Menu > Support > Contact Samsung.

[StungBySam]

Have the same exact problem and the technician came out to my home multiple times unable to witness. With much fanfare and multiple posts on different platforms, Samsung sent a brand new updated TV. There are no taxis, patches or other options. I will never… I mean never, purchase another Samsung device again!

[timstack709]

Have the same issue with my QN55Q7FAMFXZA (2017 model) See with any HDMI device which for me is TiVo and PS3. Had 2 techs out and said tv was fine because they did not see the flashes when they were here. Would never buy another Samsung TV again!!! Obviously a software issue with all 4k 2017 models.

[Neilyboy72]

Hi there

Nit sure why, but I have just seen this message.

Model: UE55MU7000

software: T-Krmdeuc-1280.5, BT-S

[Neilyboy72]

How old was your TV ?

[StungBySam]

I had nothing attached to it. Just a POS TV. I've boycotted ALL Samsung Products as did my entire family and FACEBOOK FAMILY 

[StungBySam]

Brand new!  Started immediately out of the box. Dealing with SAMSUNG is a joke and NIGHTMARE. NEVER PURCHASING SAMSUNG again!!!

[StungBySam]

I don't have it anymore because Samsung picked it up and delivered a brand new newer version/different model/normal TV

[Neilyboy72]

Mine has been doing it since new, went away for around 6 months. Apparently it's a software caused issue, but obviously with various updates going on, the glitch came back.