22-06-2019 05:39 PM
TV has started getting an intermittent white flash, only for a second, only does it when using Fire TV or Freesat, was resolved previously by a software update but back again!
27-06-2019 02:07 PM
Hi @Neilyboy72
What's the model code and software version of your TV? Go to Home > Settings > Support > About This TV. For older TV's go to Menu > Support > Contact Samsung.
21-06-2020 07:06 PM
21-06-2020 07:20 PM
Have the same issue with my QN55Q7FAMFXZA (2017 model) See with any HDMI device which for me is TiVo and PS3. Had 2 techs out and said tv was fine because they did not see the flashes when they were here. Would never buy another Samsung TV again!!! Obviously a software issue with all 4k 2017 models.
21-06-2020 07:39 PM
Hi there
Nit sure why, but I have just seen this message.
Model: UE55MU7000
software: T-Krmdeuc-1280.5, BT-S
21-06-2020 07:40 PM
21-06-2020 07:43 PM
I had nothing attached to it. Just a POS TV. I've boycotted ALL Samsung Products as did my entire family and FACEBOOK FAMILY
21-06-2020 07:44 PM
Brand new! Started immediately out of the box. Dealing with SAMSUNG is a joke and NIGHTMARE. NEVER PURCHASING SAMSUNG again!!!
21-06-2020 07:46 PM
I don't have it anymore because Samsung picked it up and delivered a brand new newer version/different model/normal TV
21-06-2020 07:47 PM
Mine has been doing it since new, went away for around 6 months. Apparently it's a software caused issue, but obviously with various updates going on, the glitch came back.