Hi @Zimacs ,
Reckon you've got a model with a Freesat twin/dual tuner (so you could possibly record a channel whilst watching another). Main would be the primary Freesat satellite input; the sub would only be used if you want to use the twin tuner feature. What's your TV's model number?
I have the Q60 OLED, it has twin tuners and 2 satellite connections at rear of TV. I've got my sat dish connected, I used to have a Humax Freesat box.
I have a external HDD connected to the TV and it records when I press record etc. However, I can't seem to be able to record one channel whilst watching another at same time. The same when I'm recording say ITV and then try to switch to other channel, a Pop up appears saying I need to stop recording one program.
Support have told me I cannot record one channel whilst watching another, yet I have a screenshot of a support article that suggests I can.
What are your thoughts on this please? Seems pointless that I can only record a channel I am watching!
I asked for you.
My Audio Visual colleague advised me that for your model for this to work with a satellite input:
If both feeds are connected, and it isn't working, you could try re-tuning the TV in Freesat: it will show 'Dual' or 'Single' before it auto-tunes if the second feed is detected.
The TV should be able to receive all channels and display an EPG from either feed. If that isn’t working then there may be a problem with the dish or the connections to it.