Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Warranty

(Topic created on: Monday)
PG3112
First Poster
Options
TV

I am trying to register my new TV purchased in October 2022 from Samsung directly on-line,  but Samsung keep rejecting the application because the serial number of my TV has already been used!! No-one will help!! The on-line shop keep saying Technical have to do it but Technical say it's down to the shop!! No-one will take any responsibility. Absolutely appalling service after purchasing another Samsung TV to replace my previous one with suffered a massive screen failure after 5 years & 6 months. I only bought another one because it had the extended 5 year warranty & now Samsung refuse to honour it!! Trading Standards & Watchdog are the next step!!! Buy with caution.

0 Likes
4 REPLIES 4
Ginga_p
Helping Hand
Options
TV
Are you past your 90 day registration period
G G
0 Likes
PG3112
First Poster
Options
TV

I am now!!! But been trying since day it was delivered. I am waiting for Samsung to try the, oh it's too late now, ploy!!!

0 Likes
Ginga_p
Helping Hand
Options
TV
Thats typical hopefully youve kept a record of every date you contacted them then if you need to you have all the proof you need.
G G
0 Likes
PG3112
First Poster
Options
TV

Oh yes!!

0 Likes