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Warranty documents

(Topic created on: 17-07-2020 08:25 PM)
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KidKime
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Hi, 

 

I registered my TV for the 10 year screen burn warranty when I first bought it, but can't figure out how to login to my account and access the docs to confirm it has been registered properly. Any ideas, I just want to confirm it is registered correctly so if I ever need to claim, it is covered from day one.

 

Thanks

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AndrewL
Moderator
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@KidKime: Did you register for the 10 year Screen Burn Warranty via this link?

https://my-samsung.com/uk/mysamsung/offers/#/MLYQL2WGD8WHQ/

If so, I recommend checking your email inbox or junk/spam folder to see if any email confirmation was sent through to you. Alternatively, please reach out to our AV Team on 0333 000 0333, or via Live Chat using the link below, and an advisor will be able to look into this further for you.

https://www.samsung.com/uk/support/contact/
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KidKime
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Yes I did. I tried it again but it said that my serial number has already been used, so I'm assuming it went through OK. I've checked all my emails and not received anything at all

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