09-01-2021 11:29 AM
No adapters were sent with the newly purchased Samsung TV and no instructions as to how we could purchase it so that these could be fixed to the back of TV having empty holes. This is to fix it to wall mount.
Samsung’s spare part shop is closed and unable to contact.
Please help!
Solved! Go to Solution.
17-01-2021 02:39 AM
Thanks for the message. Unfortunately Google gives 101 options but it is not specific for the 55 inch QLED TV. For trial and error I had to purchase several wall mounting kits but without the spacers. M8 screws come with different sizes and finally 41 mm screws were good enough.
it is frustrating as no instructions were given on this by Samsung and the spare part shop is closed. Very poor customer satisfaction on this matter despite paying a large sum to purchase the TV.
09-01-2021 12:13 PM
17-01-2021 02:39 AM
Thanks for the message. Unfortunately Google gives 101 options but it is not specific for the 55 inch QLED TV. For trial and error I had to purchase several wall mounting kits but without the spacers. M8 screws come with different sizes and finally 41 mm screws were good enough.
it is frustrating as no instructions were given on this by Samsung and the spare part shop is closed. Very poor customer satisfaction on this matter despite paying a large sum to purchase the TV.