Hi. I'm having trouble using my AirPods with my Samsung smart tv. The volume is so low on my AirPods that's its impossible to hear anything that's playing. I have the 7 Series smart tv and I know it's Bluetooth compatible. I've tried disconnecting My AirPods. I've tried deleting the AirPods from the Bluetooth list and reconnecting them and that did not work. I've tried holding down the power button on my remote to reset the TV. That did not work. I also connected my Bluetooth speaker to the tv and was able to adjust the volume using the remote or the speaker itself, but not having any luck with my AirPods. I've tried calling samsung tech support but the lady I spoke to didn't have a clue as to why I couldn't adjust the volume. Someone please help me
Found a bit of a fix. I unpaired my Airpod Pros from the samsung tv. (had to do that first). Then I paired with the Apple TV 4K HDR box that I have hooked to HDM2 and as long as I was watching anything through Apple TV (Apple, Acorn, Netflix that I have), I could lower and increase sound by using the Apple TV remote + or - button. Then I went back and paired the Airpod pros with the tv for regular Cable tv (my cable company Eastlink can't play though Apple TV) in order to use with cable. for watching cable you can't increase the sound. If I had a cable company that I could get through an apple Tv ap it would work for all (Bell has one). Obviously you have to have the Apple TV box for this to work...and I'm not sure if it works on older boxes. Hope this helps.
I just had the same problem but I was able to fix it. Turn the main Bluetooth button on on your iPhone, but do not turn on the connect tv Bluetooth button on the iPhone. This should fix it. This is what I did and I'm currently listening through my AirPods.