04-05-2020 09:56 AM - last edited 04-05-2020 09:58 AM
is it possible to search prime video?
searching for a movie using voice just brings up chilli and apple tv options
if i search "youtube angry joe"
it opens youtube and searches for that.
if i say "prime video ready player one"
it brings up results for apple and chilli.
where is prime video?
also never seen netflix come up.
05-05-2020 12:26 PM - last edited 05-05-2020 04:12 PM
@andrewh1978 wrote:
is it possible to search prime video?
searching for a movie using voice just brings up chilli and apple tv options
if i search "youtube angry joe"
it opens youtube and searches for that.
if i say "prime video ready player one"
it brings up results for apple and chilli.
where is prime video?
also never seen netflix come up.
Hi @andrewh1978 Voice Control will take you to Prime Video\Netflix but it does not seem to work for content on my 2017 set- took me to YouTube. Netflix recently announced integration with Bixby, however think this will be limited to 2018 models onwards. https://www.neowin.net/news/you-can-now-ask-samsungs-bixby-to-play-netflix-movies-and-series/ Bixby only controls some apps via my S10 on my set.
May not solve this issue but for general voice control problems ensure you have latest update, try unplugging TV for a minute and holding down the curved arrow button and the color dot button simultaneously until the red light stops blinking. Smart Hub/Factory reset may also be necessary.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
05-05-2020 12:40 PM
sorry should have mentioned
qe65q85r is model number, (2019)