voice search

[andrewh1978]

is it possible to search prime video?

searching for a movie using voice just brings up chilli and apple tv options

if i search "youtube angry joe"

it opens youtube and searches for that.

if i say "prime video ready player one"

it brings up results for apple and chilli.

where is prime video?

also never seen netflix come up.

[JAMES4578]

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@andrewh1978 wrote:

is it possible to search prime video?

searching for a movie using voice just brings up chilli and apple tv options

if i search "youtube angry joe"

it opens youtube and searches for that.

if i say "prime video ready player one"

it brings up results for apple and chilli.

where is prime video?

also never seen netflix come up.

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Hi @andrewh1978  Voice Control will take you to Prime Video\Netflix  but it does not seem to work for content  on my 2017 set- took me to YouTube.   Netflix recently announced integration with Bixby,  however think this will be limited to  2018 models onwards.      https://www.neowin.net/news/you-can-now-ask-samsungs-bixby-to-play-netflix-movies-and-series/   Bixby only controls some apps via my S10 on my set.

May not solve  this issue but for general voice control problems   ensure you have latest update, try unplugging TV   for a  minute and holding down the curved arrow button and the color dot button simultaneously until the red light stops blinking.    Smart Hub/Factory reset may also be necessary.

[andrewh1978]

sorry should have mentioned

qe65q85r is model number, (2019)