13-05-2021 04:38 PM in
I have noticed on my new TV I get these weird circles - support told me this was in spec - seems a bit poor for a brand new 8k TV. Just near the top - bright whites elsewhere are fine, just has a matrix near the top right. Obviously hard to take a picture of the screen, but this sort of shows it on a very white game screen:
Anyone had similar issues? Is it in spec, or should I keep pushing?
Hopefully you can see it on pics.
14-05-2021 04:16 AM in
what model is this please?
normally, you can always discuss replacement policy with seller if within cool off period, that's for your peace of mind
14-05-2021 07:31 AM in
It's the QE65Q950TS. All support people say it's within spec, and to run the "picture test" which obviously passes as it's not a bright white screen.
I bought this one as I like the design, and I'm not sure it's being sold anymore as it's a 2020 model. The seller said to check for damage on arrival which I did, it's only as I've used it this week that I've noticed it on some bright white content.