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Original topic:

Visible circles on 8K TV on white backgrounds

(Topic created on: 13/05/21 17:38)
Ash2
Apprentice
Options
TV

Hi all,

I have noticed on my new TV I get these weird circles - support told me this was in spec - seems a bit poor for a brand new 8k TV. Just near the top - bright whites elsewhere are fine, just has a matrix near the top right. Obviously hard to take a picture of the screen, but this sort of shows it on a very white game screen:

IMG_20210513_142030.jpgIMG_20210513_160158__01.jpgIMG_20210513_142120.jpg

Anyone had similar issues? Is it in spec, or should I keep pushing?

Hopefully you can see it on pics.

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2 REPLIES 2
strawberry cake
Hotshot
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TV

 

@Ash2 

 

what model is this please?

 

normally, you can always discuss replacement policy with seller if within cool off period, that's for your peace of mind

 

😉


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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Ash2
Apprentice
Options
TV

It's the QE65Q950TS. All support people say it's within spec, and to run the "picture test" which obviously passes as it's not a bright white screen.

I bought this one as I like the design, and I'm not sure it's being sold anymore as it's a 2020 model. The seller said to check for damage on arrival which I did, it's only as I've used it this week that I've noticed it on some bright white content.

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