13-05-2021 04:38 PM in
I have noticed on my new TV I get these weird circles - support told me this was in spec - seems a bit poor for a brand new 8k TV. Just near the top - bright whites elsewhere are fine, just has a matrix near the top right. Obviously hard to take a picture of the screen, but this sort of shows it on a very white game screen:
Anyone had similar issues? Is it in spec, or should I keep pushing?
Hopefully you can see it on pics.
Solved! Go to Solution.
14-05-2021 10:41 AM - last edited 14-05-2021 10:41 AM
15-05-2021 03:56 PM - last edited 15-05-2021 03:56 PM
Thanks everyone, I've sent an email to the retailer to say about, as I notice it on hdmi inputs and terrestrial TV. I also don't think it should be like this, as it's not on every white patch, just the top edge. Shame as I like the one connect box and the thickness of the TV. I'll wait and see what happens, but two different Samsung support people have said it looks fine and is also in spec
27-05-2021 11:51 AM in
I got a replacement, but it's the 75 inch as 65 inch was out of stock, and it does not have this issue at all, so clearly the 65 inch I got was faulty. Had refund for original from seller now, and happy with the 75 inch.
14-09-2021 06:34 PM in
Have a similar issue with my qn800 75 here and I have white dots that look like circles under the certain color conditions here in the US. Very obvious under uniformity tests. Guessing Samsung won’t want to replace it but maybe the retailer will since I bought a replacement plan.