21-08-2021 07:19 AM - last edited 25-08-2021 08:18 AM
I hope someone can help me.
I have Samsung QN95A TV with Virgin Media TV 360 Box. I have been trying to setup the universal remote on my TV so I could use the remote to control Virgin.
When I search for virgin box model which is DCX960/KKOB/N215/1000, it is being found fine. I select it, try testing the volume and it doesn't work. I have tried many times now but it simply won't work.
I find it really annoying not being able to use my TV with one remote.
Have any of you had similar problems and what can you recommend me to try and solve it?
Many thanks in advance!
Solved! Go to Solution.
18-07-2022 05:54 PM in
The problem is Amazon Products or Fire TV Stick aren’t available options. It’s a silly system that restricts you “set top box” or “blue ray player” as Brand options in the connections wizard, even though it clearly knows what a fire tv device is when It’s plugged into HDMI.
18-07-2022 07:23 PM - last edited 29-01-2023 08:39 AM
Yeh you just keep saying didn’t work until that option pops up and then you choose the “PACE” brand - model “DCR7111” as previously given
the problem is “Menu” button doesn’t map to virgin’s “menu” - so your sort of stuck and still need the original remote or phone app if using Logitech Harmony like I am
again any suggestions welcome. Or I might map long press on my harmony menu button to virgin menu…that might work!