Hi there, I bought tv only one year, today I saw black line, I think Samsung know this problem,any body have any answers. Before share this problem on social media with 4 million fans
I had the same issue on my 65" Cure TV, it just 18 months, bought from Bestbuy and spent nearly $1000.
Called Samsung and Bestbuy, all said warrent expired, then can do NOTHING.
Just call repair service and pay by myself.
my $1000 was thrown away!
Samsung customer service sounds like they know this issue, popular issue?
They still try to guided me to reset something, "Self Diagnosis" , "Update Software", "Reset" etc.
Then tell you TV is bad and warrenty expired in one-year.
My 55" curved Samsung TV just started showing this exact same issue. The TV is only about 3 years old now but that puts it out of warranty. Looking at this thread it looks like the problem was never diagnosed and no solution for a fix ever found. This really sucks!