16-05-2020 06:01 PM
Hi there, I bought tv only one year, today I saw black line, I think Samsung know this problem,any body have any answers. Before share this problem on social media with 4 million fans
01-06-2020 04:01 PM
I had the same issue on my 65" Cure TV, it just 18 months, bought from Bestbuy and spent nearly $1000.
Called Samsung and Bestbuy, all said warrent expired, then can do NOTHING.
Just call repair service and pay by myself.
my $1000 was thrown away!
So sad.
01-06-2020 04:07 PM
Samsung customer service sounds like they know this issue, popular issue?
They still try to guided me to reset something, "Self Diagnosis" , "Update Software", "Reset" etc.
Then tell you TV is bad and warrenty expired in one-year.
Done!
01-06-2020 04:20 PM
I will keep away Samsung Appliances from now on.
06-03-2021 04:48 PM
My 55" curved Samsung TV just started showing this exact same issue. The TV is only about 3 years old now but that puts it out of warranty. Looking at this thread it looks like the problem was never diagnosed and no solution for a fix ever found. This really sucks!
07-06-2023 09:03 PM
I am having the same issue in the exact same spot! My TV is about 4 years old and after reading through these comments it looks like I am screwed as well. Unbelievable that they are allowed to make and sell a product that they KNOW does this in a short amount of time. My TV is an 80" and was like $2000. I can't believe that it is just going to end up being trash now. So Angry. Shame on you Samsung!
03-09-2023 10:17 AM
Just started having the same issue in the exact spot as the OP.
My TV is approx. 5yo so definitely out of warranty but reading this post I wonder if we are all having the same issue in the same spot, this could be taken to a consumer affairs of some sort?
Was anyone able to get this repaired through a TV tech or elsewhere?
15-10-2023 01:07 AM - last edited 15-10-2023 01:07 AM
Same issue here, happened 18 months in and Samsung were zero help, if anyone is interested in a class action leave a response and I will compile a list.
09-11-2023 05:50 PM
I agree. We should find out about doing a class action against Samsung! This is ridiculous!!
09-12-2023 10:48 PM
Well well well same problem here..
Im in for the class action I swear