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Original topic:

Vertical black shadow line

(Topic created on: 01-06-2020 05:39 PM)
Mike1972
First Poster
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TV

I recently noticed a black vertical line that looks like a shadow in the middle of the screen. Anyone have a cause or suggestion. Model UN65MU8000FXZA.

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26 REPLIES 26
QUATTRO1869
First Poster
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TV

Samsung worked with me... They actually gave me a warranty screen, and I paid the labor for the tech to come out.  So it was 180 for the tech.  *****ty pill to swallow, but better than replacing the TV entirely 

billho
Apprentice
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TV

My UN65NU7300 Cure TV just 18 months. spent  $1000

Has this issue. Called customer service, one-year warrenty expired, they can do NOTHING!

Will keep away from Samsung appliances from now on.

What a junk Samsung!!!

ilfalco75
Explorer
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TV
Hi bill hi,
Samsung service we need 450£ for foxy the problem!!!!!

Take it easy

Only backlight led ( some led burnt out)
0 Likes
ilfalco75
Explorer
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TV

I fixed the problem by self 

 

my tv scrow less only clips 

I bought backlight led strips 100£ new  *2

 

 I found only one damaged 

my Samsung perfect now with 50£ onl

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0 Likes
SaudA
Moderator
Moderator
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TV
Please note that we do not recommend trying to repair this yourselves, as this not only voids any remaining warranty, but we would also not be able to assist if there are any further issues after this.
ilfalco75
Explorer
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TV
Samsung give warranty only one year
And for fixed the problem we need full price new tv !!
I think this Fraud and fraud

Because

This Samsung’s problem not the customer
0 Likes
ilfalco75
Explorer
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TV

I advise everyone to try.

Why ?

Because if you try,(succeed)

you saved money.

And if you fail, you also succeed.

Because you will buy a new TV for the same price of repair that you want Samsung

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sammysquash
Journeyman
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TV

What's the fix the old tv is still upstairs ready to be thrown out. Samsung are a disgrace! So many people have spent big on Tvs and have this issue a few years down the line and Samsung don't want to know!

 

i would love to get this issue on watchdog tv program

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Locks
First Poster
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TV

Just off fone from Samsung, total lack of customer care ,TV is 2 years old ,55in curved and black shadows in 7 different spots ,last samsung products that will ever enter my home ,

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Sams8ngscams
Journeyman
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TV

This is incorrect depending on where you live of course. In the usa, many states have passed legislation that consumers should be allowed to fix their own products without a void of warranty. Being warranties set you up to not cover the issue they make sure they send you. It’s like the forever lightbulb, didn’t last long, once they realized revenue died if a lightbulb never had to be purchased from them again, it’s bs. I’m doing something about it, join in 

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