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Original topic:

USB update for model UN55C7000

(Topic created on: 20-05-2022 01:31 PM)
Daisy88
Student
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TV

How do I get a USB update for this tv. It’s a few years old and the volume goes up to 100 randomly and I have to unplug it to turn off. Thank you

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4 REPLIES 4
TessM
Moderator
Moderator
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TV

Hi @Daisy88 ,

 

I'm sorry to hear that you are having issues with your TV. I can see that you've got a US/Canadian model TV.  With Samsung support being localised and this being a European forum (the English language part is supported by the Samsung UK & Ireland team, for example), we're limited in what we can do for you in terms of direct support.
 
Have you been in touch with Samsung US/Canada about this issue, or shared it on the Samsung US Community (https://us.community.samsung.com/t5/TVs/ct-p/get-help-tvs)  to see if others in the US are reporting the same?

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antikythera
Black Belt 
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TV
Go on the US website and enter your TV model in the support section, any available firmware images will be listed along with instructions on how to transfer it to a USB stick for flashing the TV with. Does it happen even if there are no batteries in the remote control though? Also just wondering if someone is pranking you with a remote through your window or door while you aren't looking.
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Daisy88
Student
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TV

Thank you but I decided to recycle it as ewaste due to it being 8yrs old. 

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Daisy88
Student
Options
TV

Yes it did it w/o batteries too. I had to unplug it for it to stop the blinking of the control panel on the tv itself. Thank you but I decided to ewaste it. 

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