20-05-2022 01:31 PM in
Hi @Daisy88 ,
I'm sorry to hear that you are having issues with your TV. I can see that you've got a US/Canadian model TV. With Samsung support being localised and this being a European forum (the English language part is supported by the Samsung UK & Ireland team, for example), we're limited in what we can do for you in terms of direct support.
Have you been in touch with Samsung US/Canada about this issue, or shared it on the Samsung US Community (https://us.community.samsung.com/t5/TVs/ct-p/get-help-tvs) to see if others in the US are reporting the same?
20-05-2022 04:24 PM in