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Original topic:

Update smart hub Ue48ju7000

(Topic created on: 11-03-2018 11:56 AM)
Steesh43
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TV

Hi

 

I am trying to update the smart hub apps on my Samsung ue48ju7000 TV. 

The truth is I'm trying to get the Sky app having just installed sky q and want to use the universal remote to control the sky q (channel choice, navigate menus etc). The universal remote worked with sky HD perfectly but not with sky q.

 

Various other suggestions to update the apps by

-resetting the smart hub via menu then switching off power for 20 seconds haven't worked. Is my TV too old (2015model) to do this?

 

The software version is 1520. Is this the most recent update? I've checked and it says no new upstream is available? 

 

Thanks

Steven

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