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Update 1401 has broken my WiFi

(Topic created on: 05-12-2022 07:31 PM)
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Members_Lr9Rvg4
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Update 1401 has broken my WiFi connectivity.

I own a UE55RU8000UXXU.

My TV fails to acknowledge any WiFi connection. When searching for WiFi, it assumes there’s nothing around. The only fix I found was to reset the TV, which worked but not for long.

It works well with Ethernet, but it’s impractical for me.

Has anyone else had this issue?

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JAMES4578
Samsung Members Star ★★
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Hi @Members_Lr9Rvg4 
Do you mean you tried a Factory Reset?  You could try the following:

switching off Tv for a minute, a soft Reset (pressing and holding power button on Smart Remote for around 5 seconds until Tv restarts ) and rebooting router(unplug from mains) Another possible solution is to change the DNS settings. Go to Network-Network Settings-DNS Settings. Change from Automatic to to 8.8.8.8 or 8.8.4.4. (Google servers) or 208.67.222.222 or 208.67.220.220 (Open DNS)

Some information here https://thevpn.guru/configure-samsung-smart-tv-dns/

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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