Universal tv remote stopped working on virgin and xbox

[Kalamanchum]

Hi, when i first got my tv i plugged my xbox and virgin box in to find universal remote worked on them both but for some unknown reason it has stopped working on both of them.

i have tried resetting tv, unplugging and replugging hdmi cables in and removing and resetting up universal control on the settings but having no luck, anyone have an idea to get it working again? as it was very handy.

[ARMMorse]

I have had exactly the same problem and also tried the same steps but nothing seems to have worked. Weird it worked on first install but disappointed it’s just stopped for now obvious reason.