09-01-2020 08:40 PM
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Hello
When I go onto the sky homepage I go to the search bar in the top left, press the select button but it doesnt allow me to search, it just goes back down to highlight the TV guide. Any ideas?
11-01-2020 03:15 PM
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11-01-2020 04:26 PM
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Hello @ChrisM
I am using the silver metal universal smart remote.
@ChrisM wrote:Hi @slickylyes
Could you confirm which remote control you're using? Is it the Samsung Smart remote?
30-01-2020 07:15 PM
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Hello?

30-01-2020 07:44 PM - last edited 30-01-2020 07:49 PM
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@slickylyes: Apologies for the delay in getting back to you. Can you confirm what type of Sky box you have? Can you clarify that you are pressing the large circular button in the middle of the navigation wheel to make your selection?
06-05-2020 01:18 PM
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Hi, I am having the same issues. Everything works fine but when i go the the search tab it will only allow mw to enter numbers and not letters. Did you manage to sort yours out?
31-05-2020 09:18 AM
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I am having the same issue.
On the Sky Q remote there is a separate button to search. There isn't a search button on the new samsung remote.
Is there a way of getting there theiugh Bixby? Or some other way?
