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Original topic:

Universal Remote loses settings

(Topic created on: 25/02/20 09:42)
Honkoponko
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TV

Hello

 

I have Samsung 65´´ 9 Series - UE65KS9000. 

I have a problem that every time I set up a universal remote funcion to the remote to control Additional Devices this set up is lost after couple of days (this is random sometimes one day sometimes couple)

Is there a way to fix it? Right now to use Samsung remote to control my TV Box I have to run setup sequence every few days and this is ultra annoying...

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4 REPLIES 4
kenbob
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I have the same type of problem, except the remote "remembers" my Spectrum cable box but constantly "forgets" the Optical "speaker".  So it's doubly strange that it has selective memory.

 

I normally use the TV Speakers for everyday viewing, so I do not have my home theater receiver set up for auto-power-on with the TV.  (It's old enough that it doesn't work quite right with HDMI ARC)  I have an optical cable connecting from the TV to the receiver.  When I want to watch TV with the home theater speakers, I first turn on my receiver, then I change the TV from "TV Speakers" to "Optical (Brand)". This works fine until it doesn't, which is randomly.

 

What is most annoying though is that when the remote "forgets" its setting, I get a message covering top top portion of the screen, "No Speaker Detected, check the cable connection..." etc, while the sound drops out completely.

 

Samsung, PLEASE FIX THIS!  The smarter the TVs get, the less they do what we want them to!!!!!!!

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kenbob
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I should mention, it's a 65" Q90, 2020 purchase.

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Hans Henrik
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Hi!

 

Have you solved the problem? I´m experiensing the same om my Samsung Q800T.

Hans Henrik

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kenbob
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It seemed to be pretty stable for quite some time but it still does it intermittently. Haven't really nailed it down but it seems like if I switch to optical with the receiver turned off, it freaks out and loses the programming. 

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