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Original topic:

Uneven / wonky screen

(Topic created on: 02-07-2021 08:11 PM)
Members_UU1sfLX
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TV

I recently bought a Samsung Q85T TV 65-inch TV but the screen is slightly uneven (wonky) and it slopes down towards the left by a couple of millimetres.

Has anyone else had this or know of a fix... Hopefully something that doesn't involve putting a few DVDs under the screen on the left to straighten it up.

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AndrewL
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@Members_UU1sfLX: I'm sorry to hear that you're experiencing this issue with your new TV. For clarity, have you attached the TV to the stand that came packaged with the device, using the instructions in the Quick Setup Guide? 

Members_UU1sfLX
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Yes...a TV engineer came and fitted it.  When I called him after he said that there is only one way to fit the stand and there are no ways of adjusting it.  It's very annoying and I am regretting my purchase now.

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Clen
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I have the same problem with my 55" Q90T Flagship QLED 4K HDR Smart TV (2020) - samsung sent me a replacement stand but it still slopes which means its a problem with the mounting on the TV itself, it's on a flat table so there is no question it has a slope - Samsung don't seem interested in solving it!! They are now ignoring my e-mails. TVs with a slope is a pretty basic quality fail - they aren't cheep either!! 

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