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Unable to use Samsung remote with FireTv Stick 4K

(Topic created on: 18-08-2020 03:39 AM)
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CaseyByDay
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I have a 65" UN65MU7000 (purchased Nov 2017 ..I think)  and a Fire Tv Stick 4K (purchased Aug 2020) and I have the Fire Stick plugged in port 1 and CEC is turned on, on both devices yet the Samsung does not control the Fire Stick. It sees it as an unknown device and I can use the Fire Stick just fine I just can't use the Samsung remote with the Firestick.  Samsung also doesn't see the "brand" when searching doe a device for the universal remote. I'm not sure what I'm missing? When I had plugged in my Nvidia Shield it just worked, but when I plug in the Firestick  it is just an unknown device. 

 

Help Please 

 

Casey 

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2 REPLIES 2
teamhughes
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Have you found a solution? I am having the same problem

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Mannymac
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Looking for the same solution. Have the exact same problem. The TV does not give Fite Tv as an option to set up the remote.

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