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Original topic:

Unable to Register TV

(Topic created on: 14-08-2022 03:00 AM)
Kevin Rochester
First Poster
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TV

I am unable to register my TV as the error message advises that the serial number is not valid ?

I have the valid serial number off the back of the TV, I have managed to register 3 other TV's in the house but for some reason I can't register this one.

Anyone have any ideas ?

Regards

Kevin

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3 REPLIES 3
Andy3
Voyager
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TV
Fake samsung TV or your inputting the serial number wrong
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Ginga_p
Helping Hand
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TV
Have you tried in the settings "about this tv" that with give you the true serial number. See if they both tie together. If not register it over the phone with samsung.
G G
JAMES4578
Samsung Maker ★
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TV
Yes in Settings,support_About This TV you will the Serial Number as well as for instance the software version . Therefore you can double check, not saying it applies in this case but sometimes 0 and O can be mixed up.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .