07-06-2019 10:30 AM in
I have a Samsung 4K UHD TV (UE55RU7100KXXU).
I have downloaded the latest minor update and I do exactly as instructed. The usb stick is as it should be, according to the instructions. I put it in the USB slot, go to software update but it doesn't give me the option to update via the USB. It did before but now it seems I can only do it OTA.
Any ideas how I can update over USB without reseting the whole TV back to 'factory settings'?
16-06-2019 09:47 AM in