Unable to enter caps in Samsung keyboard on TU-8000 smart tv

[SnottyKitty]

This issue only occurs when trying to enter a password into a browser login page.  I am using the built in browser that came with the tv which is a 65" TU-8000 purchased in December 2020.  The keyboard's 'Up' and 'Down' buttons are greyed out and non-functioning.  Nowhere else in any app or function in the TV does this happen.  Would appreciate some help on this.  Thank you.

[CarlH]

Hi @SnottyKitty. Can you send a picture of this please? 

[SnottyKitty]

I get a 404 Page Not Found at that link.  Is this an app I can install from another source?

[SnottyKitty]

Here is the keyboard I see on my TV.

[CarlH]

My only guess for this would be that the up and down arrows are not needed when entering a password (only left and right are). If you look to the left of the keyboard, is there a larger Up arrow or even a Caps button that you can use?